Help centre
From boots to brims, we're here to help.
Call, write or drop into the Ringwood showroom. You'll get a person who knows the boots.
- Track an order Order updates live in your account and in your confirmation email.
- Returns & exchanges 30 days to change your mind. Here's how it works.
- Fit help Your size across brands, in a few questions.
- Visit the showroom 477 Maroondah Hwy, Ringwood VIC. Try them on with us.
35 years family-owned
Ways to reach us
Talk to a person.
We answer within a business day, and usually sooner.
Showroom Open 10 am – 5 pm, closed Tuesdays
- Call (03) 8592 9115 Or 0480 639 951
- Email sales@outbacktraders.com.auPhotos welcome: a picture of the boot or the box label helps.
- Chat During showroom hours.
- Visit Ringwood showroom, 477 Maroondah Hwy, Ringwood VIC 3134 Get directions (opens in a new tab)
The showroom
477 Maroondah Hwy, Ringwood.
Come in and try them on. We'll help you get the fit right, and we can order a size in if we're out.
- Mon 10 am – 5 pm
- Tue Closed
- Wed – Sun 10 am – 5 pm
Send a message
Tell us what you need.
An order, a size, a return, a boot you can't find: write it here and we'll come back to you within a business day.
Rather talk? Call (03) 8592 9115.